Privacy Policy

1. Who We Are

Novalux Finds is an online fragrance retailer based in Virginia, USA. We sell premium impression fragrances through our website at novaluxfinds.com. You can contact us at support@novaluxfinds.com for any privacy-related questions.

2. Information We Collect

We only collect information that is necessary to process and fulfill your order:

• Personal identifiers: First and last name, email address.
• Shipping information: Street address, city, state, ZIP code, and country.
• Order details: Products purchased, quantities, and total amount paid.
• Payment method: We record which payment method you used (PayPal, Zelle, Cash App, or Venmo). We do not store credit card numbers or financial account details — payments are processed directly through the respective third-party platforms.
• Email address for newsletter: Only if you voluntarily subscribe.
• Usage data: Basic analytics such as pages visited, time on site, and browser type, collected anonymously to improve our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your order.
• To send you an order confirmation and shipping notification email.
• To communicate with you about your order if there is an issue.
• To send you promotional emails if you subscribed to our newsletter (you may unsubscribe at any time).
• To improve our website and customer experience.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We only share your information with third parties when strictly necessary:

• Payment processors: PayPal, Zelle (Early Warning Services), Cash App (Block, Inc.), and Venmo (PayPal Holdings) process payments under their own privacy policies. We do not receive or store your full payment credentials.
• Shipping carriers: Your name and shipping address are shared with USPS to deliver your order.
• Email service providers: We use Resend to send transactional emails. Your email address and order details are transmitted to this service solely for the purpose of sending you confirmation and shipping emails.
• Firebase / Google: Our website and database are hosted on Google Firebase. Your order and account data is stored in Firestore, which is subject to Google's data processing terms.
• Legal requirements: We may disclose your information if required by law or to protect our rights.

5. Data Retention

We retain your order information for a minimum of 3 years for accounting and legal compliance purposes. Newsletter subscriptions are retained until you unsubscribe. You may request deletion of your personal data at any time by contacting us at support@novaluxfinds.com.

6. Cookies

Our website uses the following types of cookies and local storage:

• Essential cookies: Used to maintain your shopping bag and wishlist across pages. These are required for the site to function.
• Analytics: We may use anonymized analytics to understand traffic patterns. No personally identifiable information is collected for analytics.

You can disable cookies in your browser settings, though this may affect some website functionality such as your shopping bag.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data in transit. Order data is stored in Google Firebase with strict access controls — only authorized administrators can access order information.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Your Rights

As a customer in the United States, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information (subject to legal retention requirements).
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.

To exercise any of these rights, contact us at support@novaluxfinds.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: