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Terms of Service

Last updated: June 2026  ·  Novalux Finds  ·  Virginia, USA

Please read these Terms of Service carefully before placing an order. By purchasing from Novalux Finds, you agree to be bound by these terms.

1. About Novalux Finds

Novalux Finds ("we," "us," or "our") is an online retailer of premium impression fragrances based in Virginia, USA. We operate the website at novaluxfinds.com.

Important Disclaimer: Novalux Finds sells impression fragrances — products inspired by designer scents. We are not affiliated with, endorsed by, or connected to any designer brand. Our products do not use designer formulas and are not counterfeit goods. All brand names and trademarks referenced are the property of their respective owners and are used solely for comparison purposes, in compliance with the Federal Trade Commission's Statement of Policy Regarding Comparative Advertising.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age.
  • You are located in the United States.
  • You are providing accurate and complete information.
  • You are authorized to use the payment method provided.

3. Products & Pricing

All products are subject to availability. We reserve the right to limit quantities and to discontinue any product at any time. Prices are listed in US Dollars (USD) and are subject to change without notice. We make every effort to display accurate product descriptions and pricing, but we are not responsible for typographical errors.

In the event of a pricing error, we reserve the right to cancel the order and issue a full refund. We will notify you in such cases.

4. Orders & Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. An order is confirmed only after successful payment verification.

We accept the following payment methods:

  • PayPal — processed and charged immediately upon order confirmation.
  • Zelle — order is reserved pending receipt of payment. Transfer must be sent within 24 hours or the order may be cancelled.
  • Cash App — same conditions as Zelle above.
  • Venmo — same conditions as Zelle above.

For Zelle, Cash App, and Venmo payments, please include your order number in the payment note. Orders with unmatched payments may experience delays.

5. Shipping

  • We ship exclusively within the United States.
  • Standard shipping is $5.00 flat rate. Orders over $75 qualify for free shipping.
  • Orders are dispatched from Virginia, USA via USPS, typically within 24 hours of payment confirmation.
  • Estimated delivery: 3–5 business days. Delivery times are estimates and not guaranteed.
  • We are not responsible for delays caused by USPS, weather, or other circumstances beyond our control.
  • Risk of loss passes to you upon delivery to the carrier.

6. Returns & Refunds

Due to the nature of fragrance products and for hygiene and sanitary reasons, we do not accept returns on opened bottles.

We will accept returns and issue a full refund only in the following circumstances:

  • The product arrives visibly damaged (broken bottle, damaged packaging).
  • You received the wrong product.

To initiate a return for a damaged or incorrect item:

  • Contact us within 48 hours of delivery at support@novaluxfinds.com.
  • Include your order number and clear photos of the damage or incorrect item.
  • We will review your request and respond within 2 business days.
  • Approved returns will receive a prepaid return label. Refunds are issued within 5–7 business days of receiving the returned item.

We do not offer refunds for: change of mind, dislike of scent, or opened bottles under any other circumstances.

7. Order Cancellations

Orders may be cancelled within 1 hour of placement by contacting us at support@novaluxfinds.com. Once an order has been dispatched, it cannot be cancelled. For Zelle/Cash App/Venmo orders that have not yet been paid, cancellations can be requested at any time before payment is received.

8. Intellectual Property

All content on novaluxfinds.com — including text, images, logos, and design — is the property of Novalux Finds and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Novalux Finds shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim arising from a purchase shall not exceed the amount paid for that purchase.

10. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Governing Law

These Terms of Service are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Virginia.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting to this page. Continued use of our website after any changes constitutes your acceptance of the updated terms.

13. Contact Us

For any questions about these Terms of Service, please contact us:

Novalux Finds
Virginia, USA
Email: support@novaluxfinds.com

© 2026 Novalux Finds — All Rights Reserved

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